Terms & Privacy

Terms & Privacy (OpenField Studio)

Effective date: 27 February 2026
Website: OpenField Studio (“we”, “us”, “our”)
Contact: jordan@openfieldstudio.co.uk

This page includes:

  • Privacy Policy
  • Terms of Service

Privacy Policy

1) Who we are

OpenField Studio is a design and development studio providing website, app, and digital services.
If you have any questions about this Privacy Policy or your data, contact: jordan@openfieldstudio.co.uk.

Data controller: OpenField Studio
Contact email: jordan@openfieldstudio.co.uk

2) What this policy covers

This policy explains how we collect, use, store, and share personal information when you:

  • visit our website,
  • contact us through forms, email, or social channels,
  • request a quote or purchase services,
  • subscribe to updates (if offered).

We aim to comply with applicable UK data protection law (UK GDPR and the Data Protection Act 2018).

3) Information we collect

Depending on how you use our site, we may collect:

A) Information you provide

  • Name
  • Email address
  • Phone number (if you provide it)
  • Company name (if provided)
  • Project details (messages, requirements, documents you send us)

B) Website usage information

  • IP address (usually short-term for security and fraud prevention)
  • Device and browser type
  • Pages you view and actions you take on the site
  • Approximate location (e.g., city/country inferred from IP)

C) Cookies and similar technologies
We may use cookies for:

  • essential website functionality,
  • analytics (to understand traffic and improve the site),
  • marketing/ads (only if you enable it / where used).

(See “Cookies” below.)

D) Payments and invoicing (if applicable)
If you pay for services, we may process invoice-related info such as:

  • billing name/company,
  • billing address (if required for invoices),
  • payment status and transaction references.

Note: We do not store full payment card details. Payments are handled by third-party providers (e.g., Stripe, PayPal, bank transfer processors) where used.

4) How we use your information

We use information to:

  • reply to enquiries and provide quotes,
  • deliver services and manage projects,
  • send service communications (e.g., project updates, invoices),
  • improve the website and user experience,
  • secure our site (prevent abuse, spam, and fraud),
  • comply with legal and accounting obligations.

5) Lawful basis for processing (UK/EU style)

Where applicable, we rely on:

  • Contract (to provide the services you request)
  • Legitimate interests (to run and improve our business/website, prevent abuse, respond to enquiries)
  • Consent (for optional cookies and marketing messages where used)
  • Legal obligation (tax/accounting and compliance requirements)

6) How we share your information

We may share limited information with trusted providers who help us run our website and deliver services, such as:

  • website hosting and infrastructure providers,
  • email and communication tools,
  • analytics providers (if enabled),
  • spam prevention/security services,
  • invoicing/accounting tools,
  • payment processors (if used).

We do not sell your personal information.

7) International transfers

Some service providers may process data outside the UK. Where this happens, we use appropriate safeguards (such as contractual protections) to help keep your data protected.

8) Data retention

We keep personal information only as long as necessary to:

  • respond to enquiries,
  • deliver and manage projects,
  • meet legal/accounting requirements.

Typical examples:

  • enquiry emails may be retained for business continuity,
  • invoices and accounting records may be retained for legally required periods.

You can request deletion where applicable (see “Your rights”).

9) Security

We take reasonable steps to protect your information, including:

  • HTTPS encryption in transit (where available),
  • access controls,
  • secure hosting and basic security measures.

No system is completely secure, but we work to reduce risk.

10) Your rights

Depending on your location, you may have rights to:

  • access your data,
  • correct inaccurate data,
  • request deletion,
  • restrict or object to processing,
  • request data portability,
  • withdraw consent (where processing relies on consent).

To make a request, email: jordan@openfieldstudio.co.uk.

If you are in the UK, you can also complain to the Information Commissioner’s Office (ICO).

11) Cookies

Cookies are small files stored on your device. We may use:

  • Essential cookies: required for site functionality (e.g., security, form protection)
  • Analytics cookies (optional): to understand site usage and improve performance
  • Marketing cookies (optional): to measure ads/remarketing (only if you run these and enable them)

You can manage cookies through your browser settings and any cookie consent banner on the site (if enabled).

12) Third-party links

Our website may include links to third-party sites (e.g., portfolio links, tools, social media). We’re not responsible for their privacy practices. Please check their privacy policies.

13) Updates to this Privacy Policy

We may update this policy from time to time. The latest version will always be posted on this page with an updated effective date.

Terms of Service

1) Acceptance of these terms

By using the OpenField Studio website, you agree to these Terms. If you do not agree, please do not use the website.

2) About our services

OpenField Studio provides design, development, and digital services (e.g., websites, apps, branding, marketing assets, consulting). Any service work is typically governed by a separate written agreement, quote, or statement of work.

3) Website content and intellectual property

Unless stated otherwise, OpenField Studio owns the website’s content, branding, and design elements. You may view and use the site for personal/business reference only. You may not copy, reproduce, or republish content without permission.

4) Portfolio and project showcases

We may display completed project work in our portfolio to showcase our services, unless a written agreement states otherwise.
If you require confidentiality or non-disclosure, this must be agreed in writing before work begins.

5) Enquiries and accuracy

Information on this site is provided for general information only. While we try to keep it accurate and up to date, we do not guarantee it is complete or error-free.

6) Prohibited use

You agree not to:

  • misuse the website or attempt unauthorised access,
  • upload harmful code, spam, or abusive content via forms,
  • interfere with the site’s operation or security.

We may block access where we believe misuse is occurring.

7) Third-party services

The site may reference or integrate third-party services (e.g., hosting, analytics, embedded content). We are not responsible for third-party outages, changes, or policies.

8) Limitation of liability

To the maximum extent permitted by law, OpenField Studio is not liable for:

  • indirect or consequential losses,
  • loss of profit, business, data, or goodwill,
  • issues arising from reliance on website information.

Nothing in these Terms excludes liability where it cannot be excluded by law.

9) Governing law

These Terms are governed by the laws of England and Wales, and disputes will be subject to the courts of England and Wales.

10) Contact

For any questions about these Terms or the Privacy Policy, contact:
jordan@openfieldstudio.co.uk